Life in the Soap Lane — shipping

| Danielle Vincent

And what the heck is up with that super cool padding?

Yeah, you know it! We're rockin' some Geami paper in our sustainable boxes! Gee-WHAT-mee? Lemme tell you about this crazy shit, because it blows my mind. Side note: if you had any question about how big of a packaging dork I am, let me put that to rest: GIANT dork....

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| Danielle Vincent

Sustainable Shipping

Conversations about shipping are one of the things people have specifically asked us not to talk about at parties, but you're here reading our blog, so we've got to assume you're at least half as dorky as we are about packaging. When you receive your order, it comes in a...

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| Danielle Vincent

Sure, we could probably just put our site on haitus, but ...

This week, we moved our whole fulfillment operation to a Motel6 in Auburn so we wouldn't delay any orders in an indefinite blackout. Aside from getting a cool news story about it, probably more importantly, we were able to keep our orders shipping on time with very little disruption for...

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| Danielle Vincent

Hoisting the sales on our better shipping rates

Part 3 in our Shipping Series Over the past month, we've been re-evaluating our shipping policies, which of course includes re-evaluating our shipping rates. One of the biggest customer concerns is the expense of shipping. We know it's important. We feel it deeply. You have choices, and some of them...

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| Danielle Vincent

Ship Shape: Boxing lessons

Part 2: To box, or not to box - that is the question! We love the United States Postal Service, and I say that with absolutely NO sarcasm or even a half-smirk, and here's why: Shipping a small package across the country in 3 days is AMAZING. Shipping a small...

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| Danielle Vincent

Improving our ship-shape shipping: Let us know what you think!

Part 1: Wrap Stars Since the beginning of our business, folks have written us with notes about our packaging. Some people loved the burlap bags, and some felt they left lint everywhere and were a big ol' waste (which is why you haven't received one in the past 3 or...

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| Danielle Vincent

Do we offer free shipping?

From time to time, we get this question, so I want to address it here: No one offers free shipping. Not Amazon, not the sunglasses shop, no one. As long as shipping costs money, someone is paying for shipping. Some vendors build shipping into the cost of their products and...

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