Life in the Soap Lane — customers

| Danielle Vincent

Joshua Tree Photoshoot: Success!

Last week and weekend, Russ and I (along with our photographer Arlette Thibodeau and stylist Belinda Hellyea) trekked down to Joshua Tree to go to the last Cracker Campout at Pappy & Harriet's (it's a long story... google it) and get our pictures taken. It had been a few years...

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| Danielle Vincent

Cha-cha-cha changes!

Outlaw Soaps has been around for many years, and over that time, I've pretty much been the only person maintaining the website, writing the product descriptions, updating the photos, and, possibly most importantly, making all the design decisions in the company. In the past year, we've brought on some new...

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| Danielle Vincent

Why we need your help in leading this Outlaw gang (and we're givin' out a hefty bounty to boot)!

I often say that we have a very democratic soap company. We take so much guidance on product quality, values, and development from our customers (like YOU!). And Lord knows, I appreciate it. In so many circumstances, it's our customers who help us make right decisions about products, figure out...

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| Ruben Chicas

Ruben Hits The Road: A true Outlaw story

Well howdy all! Pull up a chair here beside the fire and prepare to hear a wild and wondrous story. Now it’s no tall tale I’m here to tell, this here is the honest truth of how a young man traveled a very long way in a very odd way...

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| Danielle Vincent

Outlaw Soaps and how I keep going even on tough days

This is me at work! You may recognize this photo from the other day's tour of the Outlaw Soaps safehouse. As the head of this little operation, I am responsible for the company strategy (including everything from sales channels to website tone), the marketing, the design, the website, the copy,...

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| Danielle Vincent

Outlaw muscians: Share your music with us! - #OutlawMusic

While perusing our Twitter feed the other day, I noticed one of our customers, Caleb Mabry, singing and playing his guitar all awesomely. It gave me an idea: I know several of our customers are musicians and are passionate about our products, and I know that our customers who aren't...

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| Danielle Vincent

As seen on Instagram (photos from friends and customers)

We've written many posts about how much we love our customers. It's no lie: y'all are the best best best. I love following our customers on Instagram, because we really do have the most interesting, fun, cool customers. From time to time, we get tagged in posts, and it always blows me away with happiness. Because I have not much else to write about today, I figured I could share some of the recent shout-outs on Instagram:

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| Danielle Vincent

What comes around goes around

We moved to Colfax for selfish reasons: we love the mountains and especially love the Gold Country. But we also were excited to bring our business to this little town. We knew we wouldn’t get a lot of business from locals, but between the online and wholesale customers, and my side job with Mozilla, we thought we could probably scrape by.

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| Danielle Vincent

What we did on our Summer "vacation": Visited Rye Patch and Elko, Nevada

One of the highlights of this Summer has been our travel adventures. When the Western Folklife Center in Elko, Nevada (home of the world famous Cowboy Poetry Gathering) wrote us about carrying our soaps, I was beside myself with excitement. Here was this place that I had been fantasizing about going to... and they wanted our products!! It was one of those celebrity moments. It also happened to be around the Perseid Meteor Shower, so, with multiple kinds of stars in our eyes, we decided to set out across the fair state of Nevada and make our way to Elko.

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| Danielle Vincent

Howdy, Ruth!

Russ and I are very excited to introduce Ruth, our newest honest-to-goodness Customer Service and Fulfillment Manager! We're just amazed she found us, and is such a perfect fit for our company. Her cover letter is a real masterpiece (and also gives a lot of information about her, with relation to the job we posted), so she said it was ok if I just copied and pasted it: ... (seriously, you gotta read this)

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| Danielle Vincent

Grand Soapening and the new store!

Some big news happened since the beginning of this month and I haven't said ANYTHING about it here on the blog. This is actually quite insane, but the reason is because we have been working our tails off and haven't been able to sufficiently focus on the store, the grand soapening, or even maintaining regular hours. It may surprise you to know that opening a retail store hasn't ever been a big dream of ours. But...

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| Danielle Vincent

Countdown to Christmas: Day 24 - It's important to have hobbies and friends

That was the sunrise on Mt. Diablo this morning. For the last month, I have been leaving the house before dawn (sometimes even in my pajamas) and setting up my camera to capture time lapse videos of the "golden hour" (or "magic hour"). While I film, I write in a few journals (yes, I keep multiple journals) and enjoy two hard boiled eggs and my fancy pantsy coffee in my rattlesnake mug. If you want to see all the videos I have shot, they're here on YouTube.

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