Life in the Soap Lane

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Ruben Hits The Road: A true Outlaw story

Ruben Hits The Road: A true Outlaw story

Well howdy all! Pull up a chair here beside the fire and prepare to hear a wild and wondrous story. Now it’s no tall tale I’m here to tell, this here is the honest truth of how a young man...

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Outlaw Soaps and how I keep going even on tough days

Outlaw Soaps and how I keep going even on tough days

This is me at work! You may recognize this photo from the other day's tour of the Outlaw Soaps safehouse. As the head of this little operation, I am responsible for the company strategy (including everything from sales channels to...

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As seen on Instagram (photos from friends and customers)

As seen on Instagram (photos from friends and customers)

Special limited edition Fight Club soap for our subscription box subscribers

We've written many posts about how much we love our customers. It's no lie: y'all are the best best best. I love following our customers on Instagram, because we really do have the most interesting, fun, cool customers.

From time to time, we get tagged in posts, and it always blows me away with happiness.

Because I have not much else to write about today, I figured I could share some of the recent shout-outs on Instagram:

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What comes around goes around

What comes around goes around

I'm getting my hair done!We moved to Colfax for selfish reasons: we love the mountains and especially love the Gold Country. But we also were excited to bring our business to this little town. We knew we wouldn’t get a lot of business from locals, but between the online and wholesale customers, and my side job with Mozilla, we thought we could probably scrape by.
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What we did on our Summer "vacation": Visited Rye Patch and Elko, Nevada

What we did on our Summer "vacation": Visited Rye Patch and Elko, Nevada

Rye Patch, Nevada

One of the highlights of this Summer has been our travel adventures.

When the Western Folklife Center in Elko, Nevada (home of the world famous Cowboy Poetry Gathering) wrote us about carrying our soaps, I was beside myself with excitement. Here was this place that I had been fantasizing about going to... and they wanted our products!! It was one of those celebrity moments.

It also happened to be around the Perseid Meteor Shower, so, with multiple kinds of stars in our eyes, we decided to set out across the fair state of Nevada and make our way to Elko.

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Howdy, Ruth!

Howdy, Ruth!

Ruth Ridgway: newest Outlaw at large!Russ and I are very excited to introduce Ruth, our newest honest-to-goodness Customer Service and Fulfillment Manager!

We're just amazed she found us, and is such a perfect fit for our company.

Her cover letter is a real masterpiece (and also gives a lot of information about her, with relation to the job we posted), so she said it was ok if I just copied and pasted it:

... (seriously, you gotta read this)

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Grand Soapening and the new store!

Some big news happened since the beginning of this month and I haven't said ANYTHING about it here on the blog.

our soap store getting ready for our grand opening in the sierra foothills

This is actually quite insane, but the reason is because we have been working our tails off and haven't been able to sufficiently focus on the store, the grand soapening, or even maintaining regular hours.

It may surprise you to know that opening a retail store hasn't ever been a big dream of ours. But...

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Countdown to Christmas: Day 24 - It's important to have hobbies and friends

Countdown to Christmas: Day 24 - It's important to have hobbies and friends

That was the sunrise on Mt. Diablo this morning.

For the last month, I have been leaving the house before dawn (sometimes even in my pajamas) and setting up my camera to capture time lapse videos of the "golden hour" (or "magic hour"). While I film, I write in a few journals (yes, I keep multiple journals) and enjoy two hard boiled eggs and my fancy pantsy coffee in my rattlesnake mug.

If you want to see all the videos I have shot, they're here on YouTube.

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We need your help (it's easy, I swear)

outlaw soaps owners

We want potential customers to know that getting a box from Outlaw Soaps is a delightful experience even beyond the items specifically ordered. We want them to know that we have relationships with our customers (but not creepy relationships), and that by buying from us, they're not only getting a high quality product, but supporting a small, American handmade business.

And we can type marketing messages until our fingers bleed, but customers believe real testimonials.

So please give us a hand and let us know about your experience with Outlaw Soaps. We'll be compiling selected responses into a page or two, and may use them in marketing.

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The Weird Thing About Being Shy

"I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear."
- Nelson Mandela

Yesterday, I said my social anxiety was another post for another day. Well, it's another day, and this is another post.

I went to a big ol' event in San Francisco City Hall last night.

Here's the photo I posted on social media:

me at city hall in san francisco

Meanwhile, this is what I sent my friend Beth in text at basically the exact same time...

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Outlaw Soaps on Amazon

Because our customers are generally people who care about our business (which we very much appreciate), we periodically get questions about Outlaw Soaps on Amazon.

How much money do they take?
How does that work?
Do you fulfill the orders that get placed through Amazon?

 

I personally really love Amazon and use them to shop for random stuff all the time. We even ordered a new tail light for our Element! No one can argue that they're now a fully ingrained fixture in our lives...

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Here's what customers are saying...